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How Elon University Took a Student-Centric Approach Toward Innovation

Date published
Feb 18 2021
Time of the event
1:00PM - 2:00PM (ET)
Location of the Event
Educause Webinar
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When?

February 18, 2020, 1:00 PM EST, hour long webinar

Topics

Elon's student-centric approach has enabled BYOD and improved the accessibility experience.

Speakers

Pat Donohue, Assistant CIO & Directory of Campus Technology support, Elon University

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Learn how Elon University took a student-centric approach to innovating software delivery to their students on and off-campus. 

Ranked #1 in the United States for academic experiences, Elon University has taken a student-centric approach to improving its campus in response to COVID-19. Assistant CIO and Director of Campus Technology Support Pat Donohue will be showcasing Elon’s strategic goals toward improving student and academic experiences. Pat will also discuss Elon's improvement of student outcomes through digital means while highlighting implementation of AppsAnywhere.

Pat will also cover the following:

  • Learn how to free academic software from campus labs
  • Understand how to reduce IT help desk response time to support students with tech problems
  • Work closely with SGA to best understand students’ needs
  • Find out how Elon's student-centric approach has enabled BYOD and improved accessibility

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About the speaker

Pat Donohue leads and manages technology support operations for education. He develops and executes strategy consistent with goals and demands. Pat establishes and improves procedures for operational excellence whilst engaging with employees, students, and the community to understand and deliver desired outcomes and levels of service. Pat guides and assists in developing the skills of others to achieve a well-rounded and engaged team for their mutual success. 


About Elon

Elon is an award-winning, leader in student success, liberal arts university sitting with a comfortable 7,000 undergraduate students and 800 graduate students. U.S. New & World Report Rankings has Elon sitting at #10 for innovation, #1 for learning communications, #2 in teaching excellence, and many other impressive ratings. Elon’s approach for success has always focused on the needs and wants of their students.