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General terms

General terms

The page contains more details about our Packaging Service, including information about the apps provided, how the service works, and technical specs about the packages themselves.

All our Software2 Packaging Service apps are packaged with Cloudpaging Studio for deployment to Microsoft Windows 10, or Windows Server 2016 and above.

All pricing listed is in Software2 Packaging Credits, and is the cost per appset (i.e. per app version), unless otherwise shown. Apps are packaged with our default configuration as standard, according to Software2 Packaging Service conventions. Bespoke package configurations can be provided for additional credits.

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Download Packaging Service brochure

For a full overview of the Software2 Packaging Service, along with details of all the apps in our bands and bundles, please download our latest brochure below.


Core apps

All customers who have access to our Packaging Service get all our pre-packaged 'Core apps', ready to deploy through AppsAnywhere. A full list of these apps can be found in the Packaging Service brochure above.

We provide new versions of our Core apps every 3-6 months. You can also request updates in between those times, and we’ll aim to provide one as soon as possible.

10 free and open-source software (FOSS) packages are included with your AppsAnywhere subscription throughout the year, at no additional cost. Any FOSS packages we create are shared with all subscribers so that the wider Software2 customer community can all benefit!

Packaging on-demand

Packaging Updates New for 2021

For all the other apps you want us to package, you can now buy Software2 Packaging Credits on-demand, and use them for what you need, when you need it. Here's how it works:

  1. Buy Packaging Credits
  2. Redeem for titles from our App menu
  3. Or use towards popular App bundles

Packaging Credits

Credits can be purchased anytime and can be used towards our App bundles or for apps from our App menu. They can also be used for bespoke configurations or requests for apps that aren’t on our menu. And with our Credit packs, the more you buy, the more you save. Contact us for a quote if you're looking for more than 24,000 credits.

USD ($) GBP (£) EUR (€)
1 Credit $1.50 £1.00 €1.00

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Credit packs USD ($) GBP (£) EUR (€) Saving
6,000 $8,550 £5,700 €5,700 5%
12,000 $16,200 £10,800 €10,800 10%
24,000 $30,600 £20,400 €20,400 15%

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App menu

Our menu of apps offers the best value, with discounts available at quieter times of the year. Apps are grouped into one of three bands (A, B or C), depending on the complexity of packaging the app. The credit cost for the bands is listed in the table below. For a list of apps by their bands, please refer to our Packaging Service brochure

Packaging Service pricing

The cost of an appset is confirmed as soon as the required information to package the app has been provided, i.e., before packaging work commences. See ‘Media and Licensing’ for more information.

Please note: New versions of apps and updates to apps are not included; costs are per package. That means we can offer the best value because you only need to pay for new versions if you need them.

App bundles

We’re pleased to offer two bundles of popular Higher Ed suits of apps:

All app bundles cost 3,000 credits each.

For the full list of apps included with each of these bundles, see our Packaging Service brochure.

Adobe CC bundle

If you’re using Adobe’s Named User Licensing or Shared Device Licensing, you can take advantage of our Adobe CC bundle, and get all the Adobe CC apps pre-packaged by our expert team. This includes:

  • Adobe Acrobat Pro DC
  • Adobe Photoshop CC
  • Adobe Illustrator CC
  • Adobe InDesign CC
  • ... and lots more!

Our Adobe CC appsets are updated in both February and August. Customers taking this bundle will receive one existing set of apps, and one updated set (6 months later).

Autodesk Bundle

Our Autodesk bundle contains a selection of the most popular Autodesk titles, including the apps listed below. If you need any additional Autodesk apps, please let us know and we can provide a credit cost to package these apps together.

  • Autodesk AutoCAD
  • Autodesk Maya
  • Autodesk 3DSMax
  • Autodesk Revit
  • ... and others! 

Service level agreement

Access to Software2 Packaging Services is via our online Packaging Portal. All our Core apps are available for immediate download in STP format, ready-to-deploy from AppsAnywhere with Cloudpaging.

Requests for packages will be verified within 2 days and the packaged app will be provided within 1-4 weeks of a verified request. Should you need to mark your request as urgent, we’ll make all reasonable efforts to deliver a package in the shortest possible timeframe.

Bespoke packaging

All apps listed in this document are packaged with a default configuration, according to Software2 Packaging Service conventions.

We can also customize any of the apps listed to meet your exact requirements for an additional credit cost. App bandings and any additional credit costs are always confirmed before work commences.

If the app you need is not listed in this document, you can still submit a request via our Packaging Portal and a price will be provided on request, no obligation.

Media and licensing

We don’t sell you the individual software licenses; we simply provide a packaging service. When required, it’s the customer’s responsibility to provide the installation media and a valid license to be included with each appset.

If access to a license server is required to install or configure an app, this must be provided by the customer. License servers must be contactable over the internet, or via a customer-provided VPN connection. If that’s not possible, please contact us to discuss alternative arrangements.

Please note discounts can only be applied if the media and license information provided can be used to successfully install and license the app within the discount period.

Deliverables

Our apps are packaged with Cloudpaging Studio for deployment to Microsoft Windows 10 or Windows Server 2016 and above.

Once packaged, we provide appsets in STP format, ready-to-deploy through AppsAnywhere with Cloudpaging. A recipe and project file (STW) are also provided with each appset, should you wish to make local changes.

Please note an additional cost may apply if you need us to (re)package an app to work in a specific Windows environment.

UAT and warranty

Once we deliver your appset, we know you’ll want to perform some user acceptance testing, so we include a 90-day warranty as standard. In case of any issues with the appset, simply raise a ticket and we’ll resolve any defects.

Please note changes to app configuration (addition of plug-ins, updates etc.) will carry an additional credit cost.

Credits

Credits expire 12 months from the date of purchase. Additional Credits can be bought at any time throughout the year, with a minimum purchase of 3,000 Credits.

You can use Software2 Packaging Credits for: apps on our packaging menu, our app bundles, or for apps packaged by Software2 with bespoke configuration. Credits can also be used for apps that aren’t in our app menu; in this case contact us and we’ll provide a quote for the number of Credits needed.

Getting started...

To get access to our Packaging Service or to take a look at our menu of packages, register your interest using the form below and we'll send you login details to browse the Pacakging Service portal.

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