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Posted on by Leon Walsh in Application Virtualization

AppsAnywhere Sample Business Case

This is Software2’s guide business case for AppsAnywhere, specifically written for universities and colleges.

The aim is to enable academic customers to use this as a starting point or template for their own internal selection process in choosing AppsAnywhere. The guide is a template based on our extensive experiences and opinions - from working exclusively within the education sector worldwide - as outlined further in the disclaimer.

Download the sample AppsAnywhere business case:


Introduction and executive summary

AppsAnywhere uses a “Gartner Cool” application virtualization technology, offering greater flexibility to universities than other application virtualization products on the market. It has already been implemented and used extensively at some of the world’s largest universities with significant results – 150 universities, 1.5 million streams in 15 countries.

Key benefits of AppsAnywhere include:

  • Improving the student experience (shortlisted for TechWorld award)
  • Reduction in license expenditure by on average 10%
  • Improvement in student surveys, and student recruitment/retention
  • Reducing image size by on average 75%
  • Reducing packaging time by on average 50%
  • Enabling more effective BYOD
  • Reallocation of lab space
  • Ability to offer technology to all student devices including assisted learners
  • Improvement in student log on times by a factor of ten times
  • Improvement in IT perception and student/staff feedback

Tip: In general, 5 key benefits or reasons is sufficient depending on your university/college

AppsAnywhere ROI (Return on Investment)

Based on analysis and feedback from over 150 universities already using AppsAnywhere, our Return on Investment (ROI), on average, should be between 6 and 9 months. Return on investment for the project starts from day one and impacts a number of areas both in terms of efficiency for the IT team, but more importantly in improving student life and learning across campus.

The main areas we will generate improvements in include;

  • Reduction in packaging time by 50%
    • Equates to an annual time/cost efficiency of £90,000 p/a based on a team of 6 packagers earning £30,000 p/a
    • This equates to an annual time/cost efficiency of $120,000 p/a based on a team of 6 packagers earning $40,000 p/a
  • Reduction in image size by 75%
    • Average time/cost efficiency is 75% reduction administrative time for image maintenance and delivery to labs as well as patch and update management
    • This equates to an annual time/cost efficiency of £90,000 p/a based on a team of 6 packagers earning £30,000 p/a
    • This equates to an annual time/cost efficiency of $120,000 p/a based on a team of 6 packagers earning $40,000 p/a
  • Improvement in student experience
    • On average our customers retain 5% more students with effective application delivery
    • Number of Students x £/$value per annum x 0.05 = annual saving/improvement
  • Ability to attract more students
    • On average our customers attract 1.5% more students with effective application delivery
    • Number of Students x £/$value per annum x 0.015 = annual saving/improvement
  • Reduction in software license costs by, on average, 10%
    • Software budget annual x 0.1 = annual saving/improvement
  • Increased efficiency at critical times.
    • Rebuild times after exams were previously taking at least two hours, for some computer rooms across faculties it was taking from 4-6 hours per PC and some overnight builds that ran for hours.
    • This has been reduced by over 80% - now, during exam periods, the student computer room can be converted in much less time than before and the build is reliable.
  • Improvement in Environmental Quality. On average a carbon footprint reduction of 5 tons of CO2 – equivalent to the same Carbon footprint as five average students.
    • Reduction in CD handouts for BYOD
    • Reduction in Server requirements
    • Reduction in image size hardware requirements

Software2’s AppsAnywhere provides a mechanism for universities and colleges to deliver, manage and virtualize applications (software) to a client (staff or student) machine from a centrally-administered server. Academic customers at Software2 have reduced the cost of application delivery, while improving service levels, simplifying management, and improving reliability and user experience.

With AppsAnywhere, our end users (staff and students) can access and work on their applications (software) as if they were installed locally. There are no performance issues and no complicated proprietary web interfaces they need to navigate. Once activated, their applications appear in their Start Menus or on their desktop – just like local applications.

Applications are delivered to end-user machines across our networks on-demand, meaning students can access our applications anywhere, whether at home or on the move. However, applications still remain centrally-controlled and can be revoked at any time.

Recently, following Staff Survey results and the increasing importance of ‘Student Experience’ results, it was realised that proactive management of the software estate and proven ways of delivering software to students and staff would contribute positively to both of these.


Description: This will be a high level summary of what’s being proposed, why it’s important at this time and the anticipated benefits. It’s important to explain why the project is needed by the institution, linking its goals to that of the university/research institute’s strategy.

Checklist for executive summary:

  • Make sure the language is clear and that the reasons for the project and its outcome are well-articulated.
  • Only include information that’s contained in the body of the business case
  • It should be concise. Local guidance on maximum length is advised

It should be intelligible as a standalone document. Busy people often rely upon the executive summary to inform them, and they don’t always absorb the whole document!


Benefits

The main benefits of AppsAnywhere include:

  • Faster software installation and more reliable PCs
    Reimaging of University PCs is currently taking at least 6-8 hours. This is mainly down to the size of the image(s) and the amount and size of the software applications available on the PCs. Using AppsAnywhere’s application virtualization software, PCs could be re-imaged in much less time than before, with a more reliable build.
  • Better and faster PC performance / running of applications
    PC performance is improved as software packages do not have to be installed on the PC image. Software would be deployed on-demand, which means that PCs would be running quite lean, compared to the huge number of current applications that are currently sitting on the PC. Traditionally, the more applications you install locally, the more bloated the registry and system folder will get. This makes the computer slower and increases the risk of failures. Application virtualization leaves the registry and the system folder untouched. Moreover, the application still behaves as if it was locally installed, and there’s generally no compromise on performance, so users can make full use of 3D graphics, HD content, high-CPU performance and any other local resources. Advanced configurable virtualization means the user experience remains the same without any conflicts with the end machine.
  • Improved speed and flexibility of software deployment.
    Currently the image is agreed for each academic year, making it difficult to deploy new software or version upgrades etc. ad-hoc during the academic year. AppsAnywhere would allow new software/versions to be easily deployed throughout the academic year, ensuring a more flexible response to teaching /academic needs.
  • Improved software licence purchasing decision process.
    By using AppsAnywhere’s reporting tools, it’s possible to see what software application has been used by the university and/or school/department. Application usage is metered within the system on a ‘per user per second’ basis, so a wealth of data is available for analysis. This data is then fed into S2 Dashboard, the graphical reporting suite where management dashboards are created with up-to-the-minute application usage information.
  • Enhanced student experience;
    Improved student experience – potentially any Windows application to any managed machine. In addition, software applications could be found in a consistent way, across the whole University, with a customizable (can be branded) ‘app store’.
  • Full license management leading to the maximisation of software resources
    Administrators can keep track of exactly how many licences are being used at any given time and redistribute them where necessary. By maintaining a central pool of licences and allowing users to take from the pool wherever they are, as and when they need them, resources can be maximised and vast amounts of money saved. For example, expensive licences that are needed for teaching in school computer labs can be easily switched to other areas, such as the library, when the computer labs are closed.
  • Secure remote access to applications / support for the University’s BYOD strategy
    Applications are delivered to end user machines across their networks, meaning users could eventually access applications anywhere, whether at home or on the move. However, applications still remain centrally-controlled and can be revoked at any time. A self-service portal could therefore make it easy for students to access the software they need on their own devices and laptops.

Benefits for students and staff

  • All applications will be available from any computer room so students will no longer be frustrated when specific rooms with specialist applications are booked for teaching.
  • Students will also be able to run applications at a computer room local to their accommodation rather than having to travel to a specific room.
  • Subject to license restrictions students and staff will be able to run applications on their own Windows based computers from anywhere using the same interface they will be presented with in computer rooms.
  • Due to smaller image size faster repair of PCs will be possible increasing the availability of computers.
  • Newer versions of specialist software can be delivered quickly as they will no longer require a lengthy deployment of a large image. This will also help staff when they make requests to deploy software to specific rooms as the time required can be reduced.
  • Software packages can be shared between the International Campuses helping to bring parity of desktop provision to all students.
  • As all Windows software can be delivered by AppsAnywhere, this would mean that any support calls logged against an application can be fixed centrally without the need to visit the machine, resulting in quicker fix times and higher availability.

Benefits for support

  • Reduced overhead on central support teams having to create, deploy and maintain large specialist application specific images.
  • Faster reimage times due to reduction in image size and complexity.
  • Simplified packaging of applications allowing local IT Support teams to turn around local requests faster than a central team.
  • Ability to share packages between international campuses so they can be packaged once and used and all locations, eventually this could lead to offshoring our application packaging or spreading the work equally as required.
  • Ability to share packages between institutions through the S2 Community.
  • Enhanced problem resolution across Windows desktop estate due to everyone using the same image.

Benefits for the University

  • Enhanced reporting capabilities and management information allowing us to see detailed application usage on all University applications, license consolidation and re-allocation. Using a one-stop shop for all software makes it easier to pool licences together and allocate them more efficiently.

Download the full AppsAnywhere sample business case to read more:

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